Support
Answers to common questions are below. If you still have a question, email us.
support@finess.appDo you need access to my bank?
No. Finess doesn’t connect to your cards or accounts. You add your income and spending yourself or import them from a file.
How do I bring over my history from another app or a CSV file?
Profile → Import data: choose a CSV file from any app. Save an Excel or Numbers spreadsheet as CSV first. If Finess doesn’t recognize the columns, choose which ones hold the date, amount, and account. Your accounts, categories, and transactions appear right away.
Is my data safe?
Finess has no access to your bank accounts — you add your income and spending yourself. Only you can see your data; it’s tied to your account.
How do I cancel my subscription?
In your Apple Account settings on iPhone: Subscriptions → Finess. Your access stays until the end of the paid period.
How do I delete my account?
Profile → tap your account at the top → Manage account → Delete account. All your data is deleted.